Blink Digital
@BlinkCX
The Customer Experience (CX) Leader in the Philippines
[email protected]
+63(2)79592003
ID:1439952012418813956
http://www.blink-digital.com 20-09-2021 13:58:38
399 Tweets
19 Followers
29 Following
Hi. Vee here!
Ending the 1st week of October with this info from Freshworks Inc that shows 80% of buyers are likely to repurchase if brands offer personalization.
How do you personalize experiences for every unique customer?
#CustomerExperience #CX
Hi. Vee here!
Ever had a queue? A study by Freshworks Inc revealed that consumers who have been in a queue feel they are too long.
Does your customer journey also involve customer wait lines? How do you remove waiting time from your CX journey?
#CustomerExperience #CX
Hi. Vee here!
Ending this week and this month with an insight from BARC that shows 59% of data analytics leaders say that finance & acctg depts are among the most data-driven in an org
Where in your company is data-centricity most prevalent?
#DataScience #Innovations
Hi. Vee here!
Sharing another stat from World Economic Forum that reveals 60% of organizations believe big data and analytics are becoming more important.
How valuable are data and analytics to your business right now?
#DataScience #Innovations #DataAnalytics
Hi. Vee here!
Sharing this insight from NewVantage Partners, A Wavestone Company reveals that 80% of leaders see company culture as the primary obstacle to becoming data-driven.
How does your company overcome inhibitions regarding data-driven changes?
#DataScience #Innovations
Hi. Vee here!
Let's start this week with this stat from Atlan that shows 60% of data leaders see data governance as their top priority.
Has your company set internal standards for handling your company data?
#DataScience #Innovations
Hi. Vee here!
Sharing this stat from NICE 2022 report that shows 95% of consumers say #CustomerService their loyalty and names easy access, and self-service as some of the factors.
In what other ways has customer service helped your business?
#CustomerExperience #CX
Hi. Vee here!
Let's begin another great week with info from SuperOffice that shows 85% of consumers want proactive communication from a business.
How does your company practice proactivity for #CustomerExperience ?
#CX