Blink Digital(@BlinkCX) 's Twitter Profileg
Blink Digital

@BlinkCX

The Customer Experience (CX) Leader in the Philippines
[email protected]
+63(2)79592003

ID:1439952012418813956

linkhttp://www.blink-digital.com calendar_today20-09-2021 13:58:38

399 Tweets

19 Followers

29 Following

Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Ending the 1st week of October with this info from Freshworks Inc that shows 80% of buyers are likely to repurchase if brands offer personalization.

How do you personalize experiences for every unique customer?

Hi. Vee here! Ending the 1st week of October with this info from @FreshworksInc that shows 80% of buyers are likely to repurchase if brands offer personalization. How do you personalize experiences for every unique customer? #CustomerExperience #CX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Where does your customer data come from? Qualtrics report says that 85% of customer data are unstructured (social media, etc.)

Where does your company get most of its consumer data?

Hi. Vee here! Where does your customer data come from? @Qualtrics report says that 85% of customer data are unstructured (social media, etc.) Where does your company get most of its consumer data? #CustomerExperience #CX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Sharing this info from Zendesk that shows 81% of consumers have an increased likelihood of repurchasing after a positive

How do you provide positive to your customers?
Any other benefits you gained by providing positive experiences?

Hi. Vee here! Sharing this info from @Zendesk that shows 81% of consumers have an increased likelihood of repurchasing after a positive #CustomerExperience How do you provide positive #CX to your customers? Any other benefits you gained by providing positive experiences?
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Ever had a queue? A study by Freshworks Inc revealed that consumers who have been in a queue feel they are too long.

Does your customer journey also involve customer wait lines? How do you remove waiting time from your CX journey?

Hi. Vee here! Ever had a queue? A study by @FreshworksInc revealed that consumers who have been in a queue feel they are too long. Does your customer journey also involve customer wait lines? How do you remove waiting time from your CX journey? #CustomerExperience #CX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Let's start the week and the month with a stat from Qualtrics that shows 76% of Pinoy consumers believe companies need to listen better to feedback.

How do you show your customers that you listen to the feedback they provide?

Hi. Vee here! Let's start the week and the month with a stat from @Qualtrics that shows 76% of Pinoy consumers believe companies need to listen better to feedback. How do you show your customers that you listen to the feedback they provide? #CustomerExperience #CX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Ending this week and this month with an insight from BARC that shows 59% of data analytics leaders say that finance & acctg depts are among the most data-driven in an org

Where in your company is data-centricity most prevalent?

Hi. Vee here! Ending this week and this month with an insight from @BARC_Research that shows 59% of data analytics leaders say that finance & acctg depts are among the most data-driven in an org Where in your company is data-centricity most prevalent? #DataScience #Innovations
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Another day, another insight, this time from Deloitte that reveals 71% of CDOs say getting buy-in from C-suites for data-driven endeavors is a challenge.

How does your company deal with these challenges when introducing data-related strategies?

Hi. Vee here! Another day, another insight, this time from @Deloitte that reveals 71% of CDOs say getting buy-in from C-suites for data-driven endeavors is a challenge. How does your company deal with these challenges when introducing data-related strategies? #Innovations
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Sharing another stat from World Economic Forum that reveals 60% of organizations believe big data and analytics are becoming more important.

How valuable are data and analytics to your business right now?

Hi. Vee here! Sharing another stat from @wef that reveals 60% of organizations believe big data and analytics are becoming more important. How valuable are data and analytics to your business right now? #DataScience #Innovations #DataAnalytics
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Sharing this insight from NewVantage Partners, A Wavestone Company reveals that 80% of leaders see company culture as the primary obstacle to becoming data-driven.

How does your company overcome inhibitions regarding data-driven changes?

Hi. Vee here! Sharing this insight from @NVPBigData reveals that 80% of leaders see company culture as the primary obstacle to becoming data-driven. How does your company overcome inhibitions regarding data-driven changes? #DataScience #Innovations
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Let's start this week with this stat from Atlan that shows 60% of data leaders see data governance as their top priority.

Has your company set internal standards for handling your company data?

Hi. Vee here! Let's start this week with this stat from @AtlanHQ that shows 60% of data leaders see data governance as their top priority. Has your company set internal standards for handling your company data? #DataScience #Innovations
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Ending another lovely week with a stat from Gallup that shows 53% of employees in 2022 said it's a good time to find a job, a resurgence across the globe.

How does your company create appeal to potential employees?

Hi. Vee here! Ending another lovely week with a stat from @Gallup that shows 53% of employees in 2022 said it's a good time to find a job, a resurgence across the globe. How does your company create appeal to potential employees? #EmployeeExperience #EX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Sharing this stat from PwC that shows half of the employees believe their company pays attention to their needs when introducing new tech, while 90% of execs think the same.

Quite the perception gap. How does your company bridge this gap?

Hi. Vee here! Sharing this stat from @PwC that shows half of the employees believe their company pays attention to their needs when introducing new tech, while 90% of execs think the same. Quite the perception gap. How does your company bridge this gap? #EmployeeExperience #EX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Another stat, this time from ZipDo that shows 92% of employees believe that empathy is essential for organizations.

How do you show your empathy for your employees?

Hi. Vee here! Another stat, this time from ZipDo that shows 92% of employees believe that empathy is essential for organizations. How do you show your empathy for your employees? #EmployeeExperience #EX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Sharing this info from Gitnux that reveals 3 out of 4 start-up employees are satisfied with their work-life balance.

Is anyone here from start-ups? How do you ensure employees get that work-life balance?

Hi. Vee here! Sharing this info from @gitnux that reveals 3 out of 4 start-up employees are satisfied with their work-life balance. Is anyone here from start-ups? How do you ensure employees get that work-life balance? #EmployeeExperience #EX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Hope you had a lovely weekend!

Let's start this week, with a stat from Gallup showing 23% of employees were thriving at work in 2022, the highest since the workplace report began.

How are your company's employees? Are they engaged at work?

Hi. Vee here! Hope you had a lovely weekend! Let's start this week, with a stat from @Gallup showing 23% of employees were thriving at work in 2022, the highest since the workplace report began. How are your company's employees? Are they engaged at work? #EmployeeExperience
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Ending this great week with a stat from NICE that reveals 36% of consumers want businesses to prioritize smarter self-service, but only 11% are doing so.

Is smarter self-service a priority for your business?

Hi. Vee here! Ending this great week with a stat from @NICELtd that reveals 36% of consumers want businesses to prioritize smarter self-service, but only 11% are doing so. Is smarter self-service a priority for your business? #CustomerExperience #CX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Sharing this stat from a report by Sitecore that shows 66% of consumers have committed to stop shopping with a brand after a bad experience.

How does your company ensure memorable experiences for all customers?

Hi. Vee here! Sharing this stat from a report by @Sitecore that shows 66% of consumers have committed to stop shopping with a brand after a bad experience. How does your company ensure memorable experiences for all customers? #CustomerExperience #CX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Sharing this info from Zendesk that shows 73% of consumers want seamless communication between channels.

Does your company provide an omnichannel communication experience for your customers?

Hi. Vee here! Sharing this info from @Zendesk that shows 73% of consumers want seamless communication between channels. Does your company provide an omnichannel communication experience for your customers? #CustomerExperience #CX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Sharing this stat from NICE 2022 report that shows 95% of consumers say their loyalty and names easy access, and self-service as some of the factors.

In what other ways has customer service helped your business?

Hi. Vee here! Sharing this stat from @NICELtd 2022 report that shows 95% of consumers say #CustomerService their loyalty and names easy access, and self-service as some of the factors. In what other ways has customer service helped your business? #CustomerExperience #CX
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Blink Digital(@BlinkCX) 's Twitter Profile Photo

Hi. Vee here!

Let's begin another great week with info from SuperOffice that shows 85% of consumers want proactive communication from a business.

How does your company practice proactivity for ?

Hi. Vee here! Let's begin another great week with info from @SuperOffice that shows 85% of consumers want proactive communication from a business. How does your company practice proactivity for #CustomerExperience? #CX
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