Hi. Vee here! Sharing another insight from Forbes that reveals 86% of consumers approve of brands using #ArtificialIntelligence How do you use AI to improve customer-related interactions? #CustomerExperience #CX

Hi. Vee here! Another day, another insight, this time coming from Salesforce that reveals 74% of customers anticipate online experiences that mirror traditional capabilities. How do you ensure a seamless online #CustomerExperience that's the same as what they're used to? #CX

Hi. Vee here! Ending this week with this stat from Forbes that reveals 70% of customers will switch brands for better product/service quality. How do you ensure improved quality and experience for your customers? #CustomerExperience #CX

Hi. Vee here! How was your weekend? Let's begin this week with another insight from Qualtrics that shows 80% of employees are open for their org to use their email for better #EmployeeExperience How do you shape your workplace #EX?

Hi. Vee here! Sharing another info from Gallup that reveals 36% of Southeast Asian employees are thriving, 2% higher than the global percentage. How does your company ensure a healthy work-life balance for your employees? #EmployeeExperience #EX

Hi. Vee here! Love to share this info from Qualtrics that reveals 42% of employees around the world are open to the use of #AI in the workplace. How does your company integrate AI in the workplace? #EmployeeExperience #EX

Hi. Vee here! Sharing this insight from Gallup that reveals 1 in 4 employees in Southeast Asia are experiencing stress daily. Are you aware of what causes stress in your company's workplace? #EmployeeExperience #EX

Hi. Vee here! Sharing this insight from Forbes that reveals 46% of customers will buy from a business that gives them a #PersonalizedExperience Does your company offer a personalized experience for every customer? #CustomerExperience #CX

Hi. Vee here! Sharing another insight from Zendesk that reveals 86% of CX leaders believe #CustomerExperience will be transformed over the next 3 years. How will #CustomerExperience change within your company? #CX

Hi. Vee here! Sharing this info from Forbes that reveals half of customers are willing to share personal information if it means a more #PersonalizedExperience How does your company ensure a personalized #CustomerExperience for every customer? #CX

Hi. Vee here! Ending this week and month, with this insight from CSG that shows 93% of the time, customers report a high CSAT when they experience a seamless #CustomerExperience How do you ensure a seamless #CX for every customer from start to finish?

Hi. Vee here! Sharing this info from Gallup that reveals that 52% of employees worldwide are watching or actively seeking a new job. How does your company ensure strong employee retention? #EmployeeExperience #EX

Hi. Vee here! Sharing this insight from Gallup that reveals 26% of Southeast Asian employees are engaged in the workplace, 3% higher than the global percentage. Are your employees engaged in the workplace? #EmployeeExperience #EX

Hi. Vee here! Let's end the first week of September wit this insight from Gallup that reveals 20% of global employees felt daily loneliness a lot of the day. Have you been checking up with your employees' wellbeing? #EmployeeExperience #EX

Hi. Vee here! Sharing this info from Zendesk that reveals 77% of CX leaders think that traditional #CustomerExperience is evolving with AI and automation redefining the future of #CX How is #CX revolving in your company?

Hi. Vee here! Sharing this insight from Forrester that reveals 38% of senior executives say that they can't put themselves in their customers' shoes. How do you ensure that your company bridge this perception gap between leadership and customers? #CustomerExperience #CX

Hi. Vee here! Ending this week with this insight from CSG that shows 30% of consumers prefer digital channels to make payments in telco, media, and financial services. How is your company using digitization to improve #CustomerExperience? #CX

Hi. Vee here! Sharing this insight from Kincentric (Spencer Stuart) that reveals 51% of employees feel that their company delivers on the promised service. Does your company delivers the #EmployeeExperience that you promise? #EX

Hi. Vee here! Sharing this insight from Gallagher that reveals 31% of employees say their employee value proposition is documented. How do you show your employees what you can provide them to empower a better #EmployeeExperience #EX

Hi. Vee here! Sharing another info from Salesforce that shows 61% of executives believe that a good #EmployeeExperience leads to a good #CustomerExperience How do you ensure quality #EX for all your employees? How does it affect your company's #CX ?