Update: The Help & Support page is back up for use as normal! Thank you for your patience and understanding.

Our Help & Support page is temporarily down. We're working to resolve this and will update this post when it's up and running.

Thanks for the follow-up!

An agent will respond asap.

We appreciate your patience.

We’re happy to look into it further. Please contact us here: fiverr.com/support_ticket… If you can’t log into Fiverr, email us at: [email protected]

Hello Allie, we will review your support ticket very soon and reach out to you, thank you very much for your understanding and patience!

Hello! We checked and we can see that the refund is initiated. It can take about 48 hours to a week for your funds to appear.

Hi there,

We confirmed that our customer support team has replied.

You can find the update in your email inbox or by opening “my support requests”.