Amanda Dingus
@avdingus
researcher + strategist @NICELtd | tweets about #tech #CX #EX #AI #competitive #CCTR #QOTD + #CFB {most tweets are random; all are mine} #ALLIN
ID:637196590
http://www.linkedin.com/in/avdingus 16-07-2012 18:55:52
368 Tweets
3,7K Followers
4,9K Following
5 contact center challenges and how to overcome them -- a discussion featuring CX Today' Charlie Mitchell, Opus Research's Derek Top + #ElevateAI by NICE's Neeraj Verma.
That's my kind of #MustSeeTV . #cctr #AInews #GenAI
Gartner: 75% of enterprise software devs will use AI in 2028 theregister.com/2024/04/13/gar… #AI #ML #ArtificialIntelligence #MachineLearning #GenAI
With #ElevateAI by NICE's #1KEveryDay , the possibilities are endless: Start for free, Scale infinitely
Now with the added power of #GenAI innovation for every #cctr
Watch + see >> youtu.be/weaA7j3wJ2w?si…
Get started >> elevateai.com/getstarted
#transcription #AutoSummary
🎧 Podcast Alert || NICE's Andy Traba joined MIT Technology Review's #BusinessLab #podcast to chat about #AI + how we think about + deliver #proactiveCX
Spoiler? Integrating AI into CX strategies is essential in maintaining a competitive edge
More here> okt.to/pVFclg
Attention CX professionals! Invest in your career growth with the CX Blueprint Challenge. Gain practical knowledge, valuable insights, and industry recognition as you level up your CX skills. #CareerGrowth #CXBlueprintChallenge ' Juanita Coley
Happy employees = happy customers? Yep, just look to the data.
4 #CX experts on the specific actions you can take to engage #contactcenter #agents for better outcomes in the latest #IgniteCXInsights via NICE >> okt.to/eoiJVF #empexp #agentexp #EX #alwaysinthedata
Happy Month of the Military Child! We're celebrating amazing, strong, and brave military kids all month long! 💙 #MonthoftheMilitaryChild