Excellent service from phlebotomy clinic at Barnet General Hospital. Thank you. .Barnet Hospital Patient Experience team

Happy new year from a blustery Barnet Hospital! We start the new year with a compliments refresh for many services and wards. 'The balance between urgency, care and rehabilitation was spot on' (Beech ward) 'I feel that I was looked after rather than just being processed' (A&E)

What is co-production? Today's #TuesdayTips focus on the key principles that make up co-production and delve deeper into the topic. Take a look at this handy animation or read our full guidance: learningforinvolvement.org.uk/?opportunity=n… #Coproduction

'It was a pleasure to witness such empathy, professionalism, and general outstanding day to day care for every patient. It was so reassuring to leave mum after visiting, knowing she was in such a nice environment' (Juniper ward). Check out our other February compliments too!

March compliments: 'Excellent birthing experience. I felt empowered & listened to throughout the whole experience' 'The dedication, professionalism & compassionate care shown by your nursing staff was not just remarkable but the living embodiment of NHS values' (Beech ward)

April compliments: 'Thank you for the care my mother received in A&E. The nurse was professional, showed care & compassion & gave her dignity & respect....' '...Every avenue explored & a way forward presented so positively that I felt much better on the way home.' (Therapies)

The emergency department at Barnet Hospital is currently being redeveloped. Thank you for your patience while building work continues. It is expected to be complete at the end of the year. Read more about the exciting work underway at Barnet Hospital 👇 royalfree.nhs.uk/news/exciting-…

May compliments: 'From initial triage to collecting medication from pharmacy, our visit has been an exceptionally positive experience' (Paeds A&E) 'I immediately felt re assured & knew I was in the right place' (AAU) 'I always have amazing care when seen at Barnet' (Gynae)

We're delighted that Barnet Hospital and the Royal Free Hospital will be implementing Martha's Rule as part of the first phase of a new NHS England patient safety initiative. The scheme - named after Martha Mills, who sadly died in 2021 - will enable patients and families to

'My birth plan wishes were respected throughout & when slight changes had to be made, I was supported, informed & consent obtained' (Maternity) 'There is a positive energy in this place. Staff are energetic and happy... I am thankful for all the kindness' (Larch ward) #WMTY

Barnet Hospital treats one of the largest elderly populations in London and the borough has more than 100 care homes. We will build on our expertise, helping people to age well and prevent frailty, becoming a leading example within north central London and beyond with a focus on

How we collect Friends and Family Test (FFT) data changes across the trust has changed from today (Monday). New patient experience surveys (comprising both the FFT question and further questions) offers patients an easy way to translate the questions into their chosen language.

'The whole (phlebotomy) service was exemplary' 'I want midwife Imane to be acknowledged for the instrumental impact she has had on my birth experience and my baby's life' 'The trust is extremely lucky to have such a kind and committed nurse (Helen) in their field' (Emergency)

'I was so impressed how everyone worked so well together to get me better & produce an aftercare plan' (A&E & Damson) 'Please give Juniper ward recognition for what they do. 5 stars for them all' 'The whole experience was great & it was clean, airy & spacious' (Stroke clinic)

Great to be able to say Hello to all our new listeners in Barnet Hospital, now part of our network with Chase Farm, North Mid and the Royal Free. Watch this space for more details on how to tune in to Royal Free Radio at Barnet Hospital! Royal Free London Royal Free Charity North Mid NHS Trust

Team walk round in prep of opening our new ED front door at Barnet. We are all delighted that this build will bring a bigger waiting room and a dedicated UTC and SDEC space for our patients. Very exciting times ahead 🎉Deborah Sanders RN💙 Bev Thomas Yvonne Goddard Luke Paul Brown 💙

Temporary works will be taking place next to Barnet Hospital’s car parks on Wellhouse Lane from Monday 19 August which will impact access to the site by car and bus. Thames Water are carrying out urgent sewer repairs which will take place in three phases over the course of six

We're glad to read you had such a good experience at Barnet. Thank you for the shout-out! 🙂

'Staff were helpful and polite' (Main reception & car parking) 'We are forever grateful for your kindness & support' (Willow) 'Very impressed with the communication between different departments' (Walnut) 'Your kindness made such a difference & alleviated my anxiety' (Gynae)