I'm starting a newsletter to share things I think are helpful for local governments. Here's my first one! Using AI to write services content and chat with a lamp post: open.substack.com/pub/deptcivict…

This is cool: Rebecca Woodbury wrote about using an LLM to take base government website content, and convert it to a streamlined, plain language content format. (She uses OpenAI GPT 3.5 but this should be usable across many models.) deptofcivicthings.com/how-to-use-ai-…

She also put this experimental content-simplifying prompt into an @openai Custom ChatGPT, "Do a Gov Thing"! deptofcivicthings.com/try-our-custom…

Thanks for checking this out! I made a few more for writing local government resolutions and proclamations too: deptofcivicthings.com/government-con…

Check it out! (And thank you to Code for America and Beeck Center for organizing FormFest, and SULS LIT Institute for your fantastic presentation)

One of the most overlooked pontential benefits of AI in the public sector: simplifying government websites language to make it more understandable for everyone. #PlainLanguage #ContentDesign

“An accessible website won’t be beautiful”… really?! Chiara Cielo Longobardi is debunking a myth with 6 aspects to consider about accessibility. Also, yeahy my site is beautiful, thanks for the shoutout! medium.com/@chiaracielo/a… #Accessibility #Design medium.com/@chiaracielo/a…

Read our latest newsletter: local government GPTs, guide for managing a website project, and helping people envision new development with inCitu: open.substack.com/pub/deptcivict…

Small cities and towns deserve great websites too. In our latest newsletter, read how you can make a local government website without a big budget or a lot of staff. TLDR: ProudCity open.substack.com/pub/deptcivict…

A new Proudly Serving chapter titled 'Buy better' by Catherine Geanuracos and Rebecca Woodbury has been published! 🙌 proudlyservingbook.com/news/new-proud…

🚀 Just launched: "Design for Everyone" on @ProudlyServing! 📘 Dive into the essentials of inclusive design and why it matters for all. More well-designed public services and less fluff. 💡🌍 Read it here: buff.ly/3wsYrDB #InclusiveDesign #Accessibility

A new Proudly Serving chapter titled 'Manage data rights' is ready for public review and feedback. 🙌 This chapter was written by Joy Bonaguro. proudlyservingbook.com/news/request-f…

Plain language writing is a skill, and most governments don’t do it well. In our latest newsletter, we discuss why and how to learn to write with #PlainLanguage. We also partner with ProudCity to offer training for your organization. Read: open.substack.com/pub/deptcivict…

Proud to partner with Department of Civic Things on new 'How to write better government content' training for local government. Register here: proudcity.com/training-how-t… #PlainLanguage

Great case study of how Somerville, NJ (Somerville Borough) launched its new website by partnering with ProudCity and Department of Civic Things. proudcity.com/case-study-som…

A new Proudly Serving chapter titled 'Hack with the people' is ready for public review and feedback. 🙌 This chapter was written by Lori McNeill and Carlos Moreno. proudlyservingbook.com/news/request-f…

Unclear government information leads to phone calls, incorrect forms, and compliance issues. Read our latest newsletter to learn how Polimorphic's AI can help you stop wasting everyone’s time. open.substack.com/pub/deptcivict…

A new Proudly Serving chapter titled 'Manage data rights' by Joy Bonaguro has been published! 🎉 proudlyservingbook.com/news/new-proud…

My first experience in an emergency operations center was during a fire that struck my hometown. I learned quickly about what people really need when they are in crisis. Unfortunately, what they need is not usually what they get. My latest newsletter covers the basics:

A new Proudly Serving chapter titled 'Get digital' is ready for public review and feedback. 🙌 This chapter was written by Artem Khomishen. proudlyservingbook.com/news/request-f…