Talk to us! #waterservicesforall

WASREB carries out consumer education through stakeholders’ engagement that aims to empower consumers by providing them with relevant information on their right to access clean water. Educating consumers is an effective mechanism to protect them as it helps them know their

One of the requirements of a water bill as per the consumer engagement guidelines is the applicable tariff schedule. Calculating water bills accurately is crucial, ranging from economic efficiency and resource management to customer satisfaction and regulatory compliance.

Our Customer Service Charter! #excellentcustomerservice #continuousimprovement #waterservicesforall

Know your Water Services Provider! #waterservicesforall

Find our Strategic Plan on our website wasreb.go.ke #waterservicesforall

WASREB collaborated with USAID Western Kenya Project in a 3-day WSSP Institutional Capacity Assessment & Technical Assistance workshop. WASREB shared utility mandates on sanitation, the proposed sanitation guidelines and also WASREB'S Monitoring & Evaluation systems.

In order to realise our mandate, we will focus on four key areas; - Access to Water Services - Governance - Stakeholder collaboration - Effective Regulator #waterservicesforall

WASREB received a delegation from the Ethiopian Water Sector. The purpose of the delegation's visit was to share best practices and knowledge exchange, with a focus on understanding Kenya’s water sector and its institutional framework. #waterservicesforall

and how Water Works Development Agencies establish infrastructure for WSPs. Present water agencies were WaterFund and Athi Water Works Development Agency.

A Tariff Structure shows (in KES.) how much each customer class will pay for each unit of water consumed, for each month of service. Customers are categorized as; domestic, commercial/Industries, Multi dwelling units, Public Schools/Colleges and Bulk consumers.

We are on ground at Mombasa International Show throughout the week! Pass by our stand and be informed on water conservation practices, our regulatory frameworks and any other water related issue Karibu Mkomani showground ujue zaidi kuhusu mambo ya maji. #Hudumayamajikwawote