How did we transform a multi-national business machinery company's contact center in 6 months and save them $400,000 annually? Read the full success story here: hubs.ly/Q01pf_zv0

#contactcenter #CCaaS #callcenter

Attending #CCWNashville next week?

Be sure to meet the Cloudlinx team to learn how you can migrate to a cloud CX solution seamlessly.

If you haven't registered yet and are interested in going, click here to view the agenda: hubs.ly/Q01p88sx0

#CustomerContactWeek

What do you think the big secret is? Share your thoughts in the comments!

#omnichannel #cx #contactcenter

The first thing we do with a client engagement is spend 2-3 days sitting with your agents to see what their day is like and what they're using, and to get their feedback from an agnostic approach.

#contactcenter #digitaltransformation #agentexpereience

Another huge shout out to Kevin McCarthy (aka KevoDraws) for creating additional artwork for our office door! Be sure to check out his work at hubs.ly/Q01nGnLS0.

To successfully select and implement a cloud migration strategy, an organization needs to have experience, the industry clout and the bench strength to see a project to completion.

Here's how Cloudlinx gets your contact center to the cloud on time and on budget.

#CCaaS

We have a very special place in our heart for contact centers in the SMB space.

Why?

Because we love making our clients look good by making the right career-defining decision.

#contactcenter #digitaltransformation #SMB

What do you think a Contact Center Manager's real job is? Leave your thoughts in the comments.

#customerexperience #CX #contactcenter

Share your thoughts in the comments!

#cx #contactcenter #customerexperience

Looking forward to speaking tomorrow on the mainstage at #SocapIndy around how to build the business case for your contact center’s cloud migration.

Watch here if you can't make the SOCAP International event:

hubs.ly/Q01m5z0w0

Cloudlinx is proud to welcome Emily Gallo as Project Coordinator to our growing organization.

She will be working directly with our Director of Operations, Brianna Rickert, and her carrier services delivery group.

#digitaltransformation #contactcenter #CCaaS

We hope you all have a wonderful labor day weekend - the Cloudlinx team.

❗Hiring a consultant is one of the most important decisions you could ever make for your CX digital transformation project.

Five9 #partnerpowered #digitaltransformation #CX

📣 Huge shout out to Kevin McCarthy from KevoDraws for this amazing mural at our new office. Be sure to check out his work at hubs.ly/Q01lhgP60.