🏆 VICTORY AT HOME 🇮🇹 Hats off to Charles Leclerc for a flawless race in Monza! A masterclass in strategy and teamwork fueled success at the Temple of Speed for Scuderia Ferrari HP 👏 #DrivenByExperiences #ItalianGP #F1

We're betting that champagne tasted pretty good today, Charles Leclerc. 👏 BIG WIN! 👏 And a BIG testament to teamwork and innovation for Scuderia Ferrari HP.

What a weekend! 🎉 Ferrari Hypercar team 50 secured 𝗣𝟯 in round 6 of the #WEC!🥉 ​ Teamwork and their passion for performance combined to deliver a great result in Austin at the #6HCOTA 🇺🇸 #DrivenByExperiences

📈 220% more interactions handled ⏱️ 50% decrease in average handle time 🤖 20% of contacts managed with bots virginatlantic reimagined its passenger experience and elevated contact center efficiency with #GenesysCloud. Get all the details: gsys.cx/4fb7FX1

Why build inclusive designs into our #CustomerExperience strategies? 1️⃣ Drive better customer interactions 2️⃣ Diversify your workforce 3️⃣ Improve outcomes Learn more from Chris Lewis, leading independent telecom industry analyst on shifting design cycles in #CX ↓

"This is a people sport." 💪 In this 𝙣𝙚𝙬 𝙚𝙥𝙞𝙨𝙤𝙙𝙚 of Experiences in the Fast Lane, Arrow McLaren IndyCar Team's Team Principal Gavin Ward 🇨🇦 talks teamwork & culture driving success—a philosophy just as crucial in business to deliver peak experiences. #DrivenByExperiences

7️⃣7️⃣% of customers will leave after receiving five or fewer negative interactions with a brand. 👋 In other words, providing personalized attention with contact center CRM software has never been more critical. Learn everything you need to know about CRM software ↓

Don't miss this @Salesforce and AAA_Washington event! See how connecting #ContactCenter and #CRM software is helping AAA: 🔸 Improve service consistency 🔸 Boost efficiency across business units 🔸 Drive better customer and employee experiences 👉 gsys.cx/4e8Z7Pa

🌎 𝙀𝙣𝙫𝙞𝙧𝙤𝙣𝙢𝙚𝙣𝙩𝙖𝙡 🌍 Goal Progress through FY24: 🔸12% organic GHG emissions reduction since FY23 🔸Achieved LEED Gold certification for R&D center We've made major progress in the past year to become carbon neutral by 2030 & achieve net-zero emissions by 2040.

August Free Fridays, but make it emojis: 🏔️🏝️🚴📚📽️🎣 📷 See how #OneGenesys took full advantage of each Friday this August – relaxing, resetting and reconnecting.

Most large businesses use some type of outbound dialer. It’s where the revenue comes in. Learn how modern cloud-based dialers for #ContactCenters can: 🔸 Improve #CX ✨ Help you avoid missed opportunities ⏰ Save time ↓

Today, we're celebrating #988Day with our customer, Vibrant Emotional Health, to emphasize the importance of seeking help. Since its launch in July 2022, the 988 Suicide & Crisis Lifeline has answered over 10 million calls, texts, and chats. Remember help is just a message away 🫶

By making the switch to #GenesysCloud, Pluxee Romania has: ✅ Boosted productivity by 140% ✅ Increased chat adoption by +300% ✅ Achieved 90% self-service via IVR ✅ Reduced AHT by 41% Read the full story: gsys.cx/4dUL5Rk

Struggling to stay ahead in customer service? Unlock the power of CX Cloud from Genesys and Salesforce Partners to boost efficiency, cut costs, and support employee retention. Dive into the report with insights from Deloitte Digital to learn more: gsys.cx/3TpjDTP

Future readiness = planning for short & long-term goals NOW Whether using data to make racing decisions or creating smooth customer journeys, Scuderia Ferrari HP knows that staying ahead aids performance on & off the track. Ready to meet the future of CX? ↓ #DrivenByExperiences

Virtual #CallCenters. Real connections. 💪 Modern call centers are using tech like cloud computing and #AI to deliver exceptional services to customers and employees. Bonus: they're driving growth & efficiency while creating new opportunities. Learn more ↓

☁️ Ready for Dreamforce? From opportunities to meet with product experts to solution spotlight sessions, our team is ready to help you discover the latest #CX innovations and make a difference within your organization. See what's in store at #DF24! 👉 gsys.cx/3TvyqMO