Genna Gwynn
@gennagwynn
SVP, @CommerceCloud at @Salesforce | Proud mom | @NotreDame Alum | #WomenInTech
ID: 1516486081700667396
19-04-2022 18:37:45
105 Tweet
128 Followers
85 Following
Who's performing at #CNX23? Before you go guess on Dreamforce's latest post, here's a hint: ๐จ๐
๐ค Gear up for two iconic bands at a one-of-a-kind event! After a day of learning how AI + Data + CRM = customer magic, rock out to @NeonTrees and MisterWives with your industry BFFs! ๐ Secure your spot for our first-ever double headliner at #CNX23: sforce.co/3VMm3vJ
AI is changing #CustomerLoyalty, increasing personalization, and putting the focus where it belongs, on our customers. Great new read on how #GenerativeAI is reshaping #marketing from Bobby Jania on the Salesforce #360Blog: sforce.co/3NoNlGb
Tech has changed what #customers expect from companies โ even in #B2B. Get Salesforce's guide to learn how to, โ Personalize buyer experiences โ Trade intuition for data-driven insights โ Reduce costs & improve customer satisfaction More โก๏ธ sforce.co/3W0AIn4
Great stat I took from Genna Gwynn โ90% of buyers would leave their current supplier for a better digital commerce experience.โ Shared that with the CIO of a large distributor yesterday. He had just been in a customer who made him look at their competitors commerce portal
Can't wait to rock at #CNX23 in Chicago! Join me and Salesforce Salesforce Commerce Cloud for the two biggest days in #marketing, #commerce, and customer-first innovation. Register: sforce.co/3mxmigY
With Salesforce Sales Cloud & Salesforce Marketing Cloud, The RealReal streamlined digital operations improving the overall selling & #shopping experience for customers. As the #resale market grows, personalizing #CustomerExperience should be priority #๏ธโฃ1๏ธโฃ Find out how: sforce.co/45bc6fH
The future of business is AI + Data + #CRM and Salesforce's latest #CPG insights make this clear! Leaders are doubling down on #DTC strategies, embracing #retail loyalty programs, & better leveraging #data for personalization. More in the report โก๏ธ sforce.co/3Misli9
The future of #retail is omnichannel & experiential. Matt Marcotte has it right, itโs essential you focus on customer loyalty. Retailers who deliver seamless #shopping experiences across channels will be the winners. More in his Salesforce #360Blog โฌ๏ธ sforce.co/3oq4Vzs
Next week! Join me in Chicago for the two biggest days in #marketing, #commerce, and customer-first innovation. See you at Salesforce Salesforce Commerce Cloud's #CNX23! Build your agenda ahead of time โก๏ธ sforce.co/3mxmigY
Virtual try-on #tech is evolving! Perfect Corp. unveiled a #AR new sizing tool to help online customers shop. What an excellent way to further enhance the consumer #shopping experience for jewelry purchasing ๐ Retail Dive has the details: bit.ly/3OQO03Q
Successful content marketing differentiates your brand, brings traffic to digital storefronts, and drives #CX. When done right, itโs powerful. Read more on how to write #ecommerce content that resonates and converts in our latest Salesforce #360Blog: sforce.co/42XHSuj
#GenerativeAI is changing retail strategy in BIG ways, starting with increased influence on digital sales. In fact, Salesforce Commerce Cloud predicts 10% of consumers will use GPT to build holiday shopping lists. Read what else weโre seeing in our crystal ball๐ฎ: bit.ly/3PrdLZ6