“One child, one teacher, one book, one pen can change the world.” -Malala Yousafzai #education #service #humanexperience

No one is searching for average.  Yet, so many organizations actually do things that make them that way. Here’s an antidote. buff.ly/4cWEOUf #growth #excellence #leadership

Take a moment today to pause and remember. Count your blessings. Tell someone they are loved.

Managers light fires under people. Leaders light fires inside people. #leadership #service #humanexperience

“Try to help others. Consult their weaknesses, relieve their maladies; strive to raise them up, and by so doing you will most effectually raise yourself up also.” -Joseph Barber Lightfoot Learn more here: buff.ly/3VqRBsH Buy here: buff.ly/3TffbG5

If we expand the definition of “company” to include the multiple stakeholders who contribute to success, it becomes apparent that how we best serve those stakeholders is of prime importance. #relationships #service #serviceculture

Are you confusing being bigger with being better? buff.ly/4ebjmf6 #growth #excellence #leadership

“The best teachers are those who show you where to look but don’t tell you what to see.” -Alexandra K. Trenfo #education #teachers

With more constructive, positive employee attention comes more productive, long-term employee retention. #employeeengagement #leadership

How to retain customers: deliver what they need with as little hassle as possible. Make it as easy as you can. And, add a bit of WOW whenever the opportunity presents itself. #customerexperience #customerhappiness #service

The antidote to average is right in front of you.  buff.ly/4cWEOUf #growth #excellence #leadership

Service is so much more than customer service. It is helping people accomplish things, and we do it everywhere every day. #service #serviceculture

Bringing your best begins with one person.  buff.ly/3XQ4tK1 #integrity #excellence

When we neglect the human side of life, we become less than human. We neglect what makes life worth living. We take away instead of adding. Learn more here: buff.ly/3VqRBsH Buy here: buff.ly/3TffbG5

If you want to make career progress, you must commit to never again doing work that is “good enough” or “okay.” #excellence

“The moments when it’s the most difficult to be kind are the moments where it matters the most.” -Seth Godin #kindness

Honest values, when lived, turn into ethical business. #values #ethics #humanexperience

Turning what you do from a “job” into a meaningful profession begins with everything you do and every behavior you practice. buff.ly/3XQ4tK1 #integrity #excellence

What do companies most need to improve? Caring for people. #service #serviceculture #humanexperience

There is no such thing as best, there is something better. buff.ly/47r5YkM #excellence