Genna Gwynn (@gennagwynn) 's Twitter Profile
Genna Gwynn

@gennagwynn

SVP, @CommerceCloud at @Salesforce | Proud mom | @NotreDame Alum | #WomenInTech

ID: 1516486081700667396

calendar_today19-04-2022 18:37:45

105 Tweet

128 Followers

85 Following

Salesforce (@salesforce) 's Twitter Profile Photo

🎤 Gear up for two iconic bands at a one-of-a-kind event! After a day of learning how AI + Data + CRM = customer magic, rock out to @NeonTrees and MisterWives with your industry BFFs! 🔒 Secure your spot for our first-ever double headliner at #CNX23: sforce.co/3VMm3vJ

Dreamforce (@dreamforce) 's Twitter Profile Photo

Double the bands. Double the jams. Celebrate your success at the #CNX23 Party with exclusive performances by @NeonTrees and @Misterwives: sforce.co/3TRtuAz

Double the bands. Double the jams. Celebrate your success at the #CNX23 Party with exclusive performances by @NeonTrees and @Misterwives: sforce.co/3TRtuAz
Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

AI is changing #CustomerLoyalty, increasing personalization, and putting the focus where it belongs, on our customers. Great new read on how #GenerativeAI is reshaping #marketing from Bobby Jania on the Salesforce #360Blog: sforce.co/3NoNlGb

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

Tech has changed what #customers expect from companies — even in #B2B. Get Salesforce's guide to learn how to, ✅ Personalize buyer experiences ✅ Trade intuition for data-driven insights ✅ Reduce costs & improve customer satisfaction More ➡️ sforce.co/3W0AIn4

Devin Kunysz (@devinkunysz) 's Twitter Profile Photo

Great stat I took from Genna Gwynn “90% of buyers would leave their current supplier for a better digital commerce experience.” Shared that with the CIO of a large distributor yesterday. He had just been in a customer who made him look at their competitors commerce portal

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

Can't wait to rock at #CNX23 in Chicago! Join me and Salesforce Salesforce Commerce Cloud for the two biggest days in #marketing, #commerce, and customer-first innovation. Register: sforce.co/3mxmigY

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

With Salesforce Sales Cloud & Salesforce Marketing Cloud, The RealReal streamlined digital operations improving the overall selling & #shopping experience for customers. As the #resale market grows, personalizing #CustomerExperience should be priority #️⃣1️⃣ Find out how: sforce.co/45bc6fH

Dreamforce (@dreamforce) 's Twitter Profile Photo

👋 Hey #CNX23 speakers! Want to share your session with your network? Here's an easy tool to create a custom graphic and promote it on social media: sforce.co/3IAK2sa

👋 Hey #CNX23 speakers! Want to share your session with your network?

Here's an easy tool to create a custom graphic and promote it on social media: sforce.co/3IAK2sa
Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

The future of business is AI + Data + #CRM and Salesforce's latest #CPG insights make this clear! Leaders are doubling down on #DTC strategies, embracing #retail loyalty programs, & better leveraging #data for personalization. More in the report ➡️ sforce.co/3Misli9

Salesforce Commerce Cloud (@commercecloud) 's Twitter Profile Photo

We don't know much about calculus, but we know AI + Data + CRM = Customer Love 💚 #CNX23 is just around the corner. Don't miss out on all the fun and innovation. Register now before it's too late! sforce.co/42ayGTc

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

The future of #retail is omnichannel & experiential. Matt Marcotte has it right, it’s essential you focus on customer loyalty. Retailers who deliver seamless #shopping experiences across channels will be the winners. More in his Salesforce #360Blog ⬇️ sforce.co/3oq4Vzs

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

Next week! Join me in Chicago for the two biggest days in #marketing, #commerce, and customer-first innovation. See you at Salesforce Salesforce Commerce Cloud's #CNX23! Build your agenda ahead of time ➡️ sforce.co/3mxmigY

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

Happy day 1 of #CNX23! 👏👏👏 I'm so excited to be in Chicago today connecting with #ecommerce and #marketing innovators. Which sessions are you most looking forward to? Check out the full list: sforce.co/42irmED

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

Virtual try-on #tech is evolving! Perfect Corp. unveiled a #AR new sizing tool to help online customers shop. What an excellent way to further enhance the consumer #shopping experience for jewelry purchasing 💍 Retail Dive has the details: bit.ly/3OQO03Q

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

Top retailers are pursuing growth using new concepts and smaller spaces to get closer to their customers. Personalization is key and a more intimate #shopping experience can be part of it. Intriguing insight from Walter Loeb in Forbes: bit.ly/3Nec7HB

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

Successful content marketing differentiates your brand, brings traffic to digital storefronts, and drives #CX. When done right, it’s powerful. Read more on how to write #ecommerce content that resonates and converts in our latest Salesforce #360Blog: sforce.co/42XHSuj

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

Going beyond a simple discount is critical if you’re to maintain #CustomerLoyalty. Sephora gets that.💄 Enjoyed reading this Retail Dive story on how the beauty #retailer goes above and beyond to understand its customers and offer increased value. bit.ly/4428HP3

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

#GenerativeAI is changing retail strategy in BIG ways, starting with increased influence on digital sales. In fact, Salesforce Commerce Cloud predicts 10% of consumers will use GPT to build holiday shopping lists. Read what else we’re seeing in our crystal ball🔮: bit.ly/3PrdLZ6

Genna Gwynn (@gennagwynn) 's Twitter Profile Photo

It’s the most wonderful (and challenging) time of the year for #retailers. As we prep for #HolidayShopping season, excellent customer service is essential, and #GenerativeAI can help. 💪 Join as @Salesforce and Tapestry discuss what to expect for 2023: bit.ly/3Xy0kIK