How often do you have incidents that take far too long to resolve or restore service?

How often do you have incidents that take far too long to resolve or restore service? #ITSM

#ITIL

#t-mobile T-Mobile charge me 341.69 for traveling to Toronto for 2 days and they advertise that Roaming are for free as long as your in NA

#tmobile #t-mobile T-Mobile charge me 342 for traveling to Toronto for 2 days and they advertise that Roaming are for free within NA