Great to see our paper on the potential for restorative approaches following harm, cited in this interesting The BMJ editorial by Bryony Dean Franklin on the need to listen to patients: bmj.com/content/384/bm… Jo Wailling Joanne Hughes Allison Kooijman

"They build up a relationship; it makes the process human. They work hard to gain the trust of the person and that’s part of the process – restoration of trust with a health service you are wondering if it has failed you.” Brigid Doherty National Screening Service Angela Tysall Jo Wailling

Already seeing academics tweeting about how much work they will do whilst university closed. Rest assured I won’t be working. Our work needs to be sustainable, healthy, fit into a working week otherwise we just set false expectations for ourselves & the next generation….

Pat invites radical conversations about nursing in this podcast. Here we discuss how people (with a focus on nurses) are affected by an adverse event, the risk of compounded harm, and what a restorative approach might have to offer.

The cuts to the public sector are resulting in the loss of skilled and experienced people but also the loss of all the relationships they have built with the sector. More will be asked of the public sector but the loss of these relationships will undermine their effectiveness.

Jo Wailling thank you for sharing our article. Alice Neikirk and I are very grateful.

Dr. Ray Nickson Jo Wailling Alice Neikirk Dr. Ray Nickson Alice Neikirk thank you for writing this important piece and bravely sharing your experiences. It deeply resonated with our own experiences of healthcare harm with our child, mild compared to yours, but that not wanting to punish but for people to listen and learn...

Do you feel the joie de vivre that Marit Hiemstra and I feel when we speak with colleagues who are emotionally involved in their research?

I am not a fan of safety clutter and the one my coffee was served in today is particularly bad ⁦Carl Horsley⁩ ⁦Ken Catchpole⁩ ⁦Paul Bowie⁩

🚨CLOSING JUNE/JULY 24 Kelly Smith, PhD and I are guest editing a special issue for Frontiers on 'The Future of Patient/Family Engagement in Quality & Patient Safety'. We've had some great submissions, but would love to see more. Happy to discuss! tinyurl.com/388295y5

Fantastic presentation from Adele Ferguson #RHCS2024 Siri Wiig Carl Horsley Jane O'Hara SafetyHealthSystems debbie clark Jo Wailling matt scanlon Neil Spenceley

Absolutely inquiries should seek out marginalised voices, but restorative inquiry must do more than listen, seeking to meaningfully include stakeholders in system re-design, compensate them for their time and efforts, and act in a just and equitable way.

Here we are discussing how risk signals from patients and families should be used better as safety critical information. Jane O'Hara Adele Ferguson Carl Horsley THIS Institute Jo Wailling mdpi.com/2227-9032/12/1…

A very exciting delivery today 📮 A brilliant book supporting the practical application of patient safety theory to incident investigations. Proud of our chapter about patient and family engagement Jane O'Hara Louise Pye QPM Deb Hazeldine MBE 🥀🌿🌸🌻🌼🏡🌳🪴 Dr Charlotte Overton RN Siri Wiig + Jacqui Evans.