Discover how Accolade used Observe.AI to drive member engagement with over 50% reduction in after-call work. 🚀📈 Read their success story here: ow.ly/heTW50Sl9f7

We had an incredible time this week at the Forrester CX Summit North America in Nashville! 👏 Thank you to everyone who visited our booth, attended our speaking session, and engaged in inspiring conversations about leveraging human + AI for transformative customer experiences!

Zendesk has launched a new global venture capital fund to invest in AI-first startups. 👏 This will support early-stage companies revolutionizing customer and employee experiences with AI, demonstrating their commitment to AI innovation. ow.ly/IOTq50SoAia

The future of AI design... 🎨 Krishna Gogineni, Principal Engineer at Observe.AI joins the #GenAISummit Austin lineup to host a session on pivotal patterns like RAG, Cluster Pulse, State-Based Agents, Guard Rails, & Auto-Prompting. 🎟 pmmalliance.co/a-reg

Ready to elevate your contact center to new heights? Discover the power of omnichannel solutions! 🚀 Dive into how omnichannel contact center solutions can transform your customer interactions, drive business success, and more. Read the full blog here: ow.ly/VcZL50SqwgX

Discover how Maxor National Pharmacy Services, LLC partnered with Observe.AI to coach its member advocates more efficiently and effectively, resulting in a 7% reduction in average handle time. 📉 🔗 Read their success story here: ow.ly/aCCa50Sr7qB

Struggling with managing your contact center workforce efficiently? Unveil the secrets to optimizing workforce management to enhance productivity and customer satisfaction. Stay ahead of the curve and learn how to revolutionize your contact center ops! ow.ly/kkkC50Ss0I5

Are you looking to enhance your contact center operations but unsure where to start? 🤔 Our RFP template is here to help! Whether you're seeking better AI capabilities or more efficient processes, our RFP template covers it all. 🔗 Access Now: observe.ai/rfp-template

Understanding the intricacies of your contact center operations is crucial for delivering stellar customer experiences. Learn how contact center analytics can transform your business with actionable insights & driving performance improvements. Read Now: observe.ai/blog/contact-c…

🎆 Happy 4th of July from Observe.AI! 🎆 Wishing everyone a safe and joyful Independence Day. Enjoy the celebrations!

Congratulations to @ObserveAI on making the 2024 #CRM Top 100 Companies in Customer Service, Marketing, and Sales list! ow.ly/4FyB30sEJFY

We spoke to Deepak Kumar, Chief Customer Officer at Observe.AI to understand the best way to land a first impression on your customers. Listen here: tinyurl.com/ycka6c9w #Rocketlane #TheLaunchStation #CustomerSuccess

Congratulations to this months Observe.AI Channel Champion Ryan Urbanski, President of Martin Advisory Group, Inc.! 🚀 With his efforts, Ryan is an OAI Champion for his advocacy, perseverance, dedication and leadership. Thank you Ryan! 👏

🌟 We’re thrilled to announce that Observe.AI has been named a Leader in Conversation Intelligence by G2! 🌟 Read the full blog to learn more about this exciting achievement and how we’re empowering contact centers worldwide. 🔗 ow.ly/kHI450SzNUU

🚀 Ready to elevate your contact center performance? Discover cutting-edge strategies & technologies that can transform your operations with our comprehensive guide on contact center optimization. Read the full blog post now: ow.ly/nr1350SFtb5

Did you know 62% of companies view contact centers as a competitive differentiator? It's time to leverage cutting-edge solutions that simplify workflows, streamline customer interactions, and more. Find out how in our latest article. 📞🤖 ow.ly/crU450SJuEg

Discover how ServiceFirst partnered with Observe.AI to increase loan volume by $3.7M through more efficient customer interactions. 📊💡 Read their success story here: observe.ai/customers/serv…

🎉 Observe.AI is celebrating 7 incredible years of revolutionizing customer experience for contact centers! Read all about our latest achievements and the future of Observe.AI in our recent press release! 🚀 #ObserveAI7Years ow.ly/ibpu50T3eZu

From pioneering advancements in GenAI to achieving record-breaking growth, our journey has been nothing short of remarkable. Learn more about our incredible milestones and the leadership driving our next chapter in our latest blog post. #ObserveAI7Years ow.ly/yeho50T9ecK

🔍 Data is key to ensuring your quality scores match your CSAT scores, validating your grading process with real user feedback. 💡 Check out the full conversation with Ryan M., from DailyPay, Inc. and Ramasubramaniam Ponniah from Observe.AI here: