Did you know the Ombudsman can assist with fairness issues related to post-secondary education? Here’s how we helped improve processes after a group of 50 university students all failed the same course: ombudsman.on.ca/resources/repo… #HowWeHelp

When a young person contacts our Office to ask for help with child welfare services, we’ll ask them to explain their concern, assess the best way to resolve their complaint, and stay involved throughout the process to monitor the outcome. Learn more at bit.ly/CY-FAQs

I had the pleasure of meeting Francophone organizations from Southwestern Ontario: CCFS, Réseau-Femmes SOO, CCFWEK WINDSOR, CCFL, and La Girouette in Chatham. Thank you for the fruitful exchanges and congratulations on the work you do for Francophones in your region. (CB)

In our August newsletter: Ombudsman releases new guide for municipalities, we’re hiring an Indigenous Liaison Advisor, and more: ombudsman.on.ca/resources/news…

Our staff will not be available Monday, September 2. Complaints can still be filed via email at [email protected] or via our online complaint form here: ombudsman.on.ca/have-a-complai…

Our staff are not available today. We will be back at work tomorrow, on September 3. Complaints can still be filed via email at [email protected] or via our online complaint form here: ombudsman.on.ca/have-a-complai…

Today is back to school for many Ontario students! Did you know the Ombudsman can assist with fairness issues related to school boards and post-secondary education? Read more about how we can help: ombudsman.on.ca/what-we-do/top… #HowWeHelp

Are you a young person in care? You can call us if you need help and we’ll make sure your voice is heard. Contact us today: ow.ly/uhye50T46HE #HowWeHelp

NEWS ALERT: Today, Ontario Ombudsman Paul Dubé announced an investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers. See the full press release: ow.ly/Xupl50TgpXY

After a Francophone received English-only service when contacting the LCBO, we intervened – and the LCBO adopted a new system for routing French-language calls to bilingual agents and hired more bilingual staff. Read more: ombudsman.on.ca/resources/repo… #HowWeHelp

Did you miss our August newsletter? Sign up now and make sure you receive our newsletter in English, French or both – just contact us at [email protected] to sign up. Check out our past newsletters on our website: ombudsman.on.ca/resources/news…

We helped a Francophone teen at a secure treatment centre obtain services in French after he informed us that his many requests be transferred to the bilingual wing of the centre were refused: ombudsman.on.ca/resources/repo… #HowWeHelped

A father in crisis sought our help finding services and supported living for his son, a 15-year-old with complex special needs who was prone to violence and had been taken to hospital by police on several occasions. Find out how we helped him: ombudsman.on.ca/resources/repo… #HowWeHelp

With school now back in session, this is a good opportunity for service providers to revisit their obligations to young people in care. This includes allowing youth to speak in private with the Ombudsman without delay. Read more here: bit.ly/GuidanceForSP

Are you interested in a career contributing to initiatives related to employee relations, policies, occupational health and safety, and wellness? We're hiring a People and Culture Specialist. Read more on our website and apply today: ombudsman.on.ca/what-we-do/car…

Did you know we have brochures in a variety of languages on our website that explain what we do and how we can help, including in four Indigenous languages? You can view, download or print them here: ombudsman.on.ca/resources/broc…

Our Indigenous Circle will be at the Curve Lake First Nation pow wow this weekend (September 21-22). Stop by to learn about our Office, and more specifically the work our Children and Youth Unit does to help Indigenous youth in care.

A student sought our help after his college told him he would have to retake a trade course he had already effectively completed, which would delay his graduation and the full-time employment he had arranged. Here’s how we helped: ombudsman.on.ca/resources/repo… #HowWeHelp

We intervened after a patient at a hospital serving Francophones told us she noticed several posters in English only, as well as others in French with errors. See how our French Language Services Unit helped: ombudsman.on.ca/resources/repo… #HowWeHelp

French Language Services Commissioner Carl Bouchard is traveling to Northeastern Ontario next week to meet with Francophone organizations, attend the Franco-Ontarian flag-raising at Université de Hearst, and celebrate the official opening of Centre culturel La Ronde in Timmins.