Kicking off with the data - ⁦North West Ambulance Service⁩ analyst Ed tells the story over time ⁦Advancing Quality Alliance (Aqua)⁩ ⁦NHS North West⁩

Great to see our ED Matron Sarah present on work we’ve been doing to reduce ambulance handover delays in RLH ED Liverpool University Hospitals NHS FT since December. Q: Is it “fixed”? No. Q:Is it better? Yes. And we’ve got data to prove it. Never underestimate the importance of better.

Great sessions this am - ready for a re-start!! Let’s go……

Joe Loughran Patient and Public Panel North West Ambulance Service sharing how we can work with patients and public to understand how long A&E waiting times are. Joe is running a test of change in his local area on increasing awareness of how to access live waiting time data #cmhandover

Q3: one of the most common barriers I've seen to quality improvement over the years is leaders losing interest or energy or moving on to other priorities. Most large scale change efforts fizzle out. Having constancy of purpose for the long haul is critical for sustainable

This made me laugh out loud Andrew Beardsley watch out for another freak happening!!

1/2 This week Emergency Medical Advisor Maryam received a card and flowers from a patient and his wife after she helped to save his life by giving cardiopulmonary resuscitation (CPR) instructions over the phone. Well done Maryam. 👏 👏 👏

Our chairman opens with a compelling account of the importance of equity North West Ambulance Service and our commitment to improving everyday #nwaswomen

Brilliant - what a great personal story - thank you Emily for your service and leadership ❤️

Fab time facilitating the women’s network event. A little pirate inspiration to help us think about what rules we want to follow, how we support one another and what action we’ll take on issues like maternity, parenting, menopause and sexual safety #BeMorePirate phillipa winter

Also fab talk from Maxine Power on women’s history in the ambulance service and the brilliant Ruth and Charlie shared their brilliant children’s book ‘hello ambulance’ North West Ambulance Service

In the room with the teams from the GM health and social care partnership - great energy and presentations on improving things for patients at A&E ambulance handover

Interesting work in East Lancashire with the 2 hour urgent response team looking at how we can safely avoid ambulance conveyance through local collaboration

Congratulations to our news starters in our patient transport service who have completed their induction training and are now working in their new roles across the North West. Don’t miss our current vacancies page if you are looking for a career change: nwas.nhs.uk/careers/vacanc…

The whole north west today - working to improve patient safety and handover - our CEO leads open the day 👍

Exiting opportunity North West Ambulance Service - nwas.nhs.uk/careers/vacanc…

Together we're co-designing and developing this community of nursing and midwifery leaders who have direct responsibility for or a background in quality improvement. Sign up to join the network here #teamCNO: bit.ly/3FQRGNy