We are thrilled to announce our upcoming event in Bangalore on Nov 9 with a power-packed panel of entrepreneurs from the Nexus family. We've Abhinav Asthana , Tanmai Gopal & Swapnil Jain joining us for an exciting panel discussion on "Building SaaS Unicorns out of India" moderated by Jishnu Bhattacharjee.

SaaS executives after every quarter end!

Visa/ green card is one of the most common topics in Indian gatherings. There is a running joke we can’t have an Indian party if we don’t talk about this topic!

Great thread on Multi product strategy. Key reasons why Observe.AI is narrowly focused on contact centre buyer and users limiting the change of dimensions with every new product. Big $$$ in contact centre to become a multi $B business!

Unquestionably, speed is always the best advantage you can build into your company. The products that can iterate and evolve the fastest will tend to win over the long run.

In our most recent report, Building a Resilient Contact Center, we walk you through how contact center leaders are combatting top challenges and planning for the future. It's time for the contact center to lead with focus, not fear. #contactcenter #callcenter

venturebeat.com/ai/observe-ai-…

Observe.AI launched a contact center #LLM based on 30Bn parameters. The model is 35% more accurate in summarizing conversations, 33% more precise in identifying customer/agent sentiment compared to GPT3.5 #AI #ContactCenter Swapnil Jain Sharath Keshava shorturl.at/eosE2

🔔 #NowHiring 🔔 It's a season of change. If you’re looking to make a fresh start, take a look at some of these Menlo portfolio companies that are hiring: Observe.AI, Signifyd, and Whisper Aero . Check out mnlo.vc/Careers for job postings added daily.

Thank you for the mention Menlo Ventures Steve Sloane Excited to be leading the pack on Generative AI in Contact Centers. With our Contact Center domain specific LLM and Speech to Text(ASR) + deep workflows for contact center users, our customers are able to bring in

Fortunate to work closely with leading GenAI companies like Observe.AI , Eleos Health and Parade as they redefine their respective industries!

Menlo’s Steve Sloane lays out a five-step plan GenAI companies can use to crack enterprise buyers. It’s the playbook Observe.AI used to stake its position as the leading AI-platform for contact centers. mnlo.vc/enterprise-sca…

Meet Swapnil Jain Swapnil Jain, CEO and Co-Founder of @ObserveAI, speaking at #GENAISummitSF2024 on "The World of Customer Support with #AI #Agents" More event info on genaisummit.ai. The clock is ticking. #ai #artificialintelligence #airevolution #machinelearning

A very good read about an engineering founder learning and excelling at Sales: anti-vc.com/p/uncommon-sen… Very well written Oana Olteanu

Here we got an informative panel on Customer Support in GENAISummitSF2024! Topic: The World of Customer Support with AI Agents Moderator: Oana Olteanu Oana Olteanu Speakers: Dr. Jia Li Jia Li Swapnil Jain Swapnil Jain Tim Shi Tim Shi Henry Peter Henry Peter #genaisummit

Join us for the upcoming edition of #SaaSTalks to hear Swapnil Jain's insights on pricing AI products and the strategic considerations involved. Register here: lu.ma/5kq5hoht Alok Goyal Sayantan Sarkar Naman Jain

Building a Venture Scale AI Company: @ObserveAI #Founder @Swapnil Jain #artificalintelligence #entrepreneur sramanamitra.com/2023/11/08/bui…

Building a Venture Scale AI Company: @ObserveAI #Founder @Swapnil Jain #artificalintelligence #entrepreneur sramanamitra.com/2023/11/08/bui…

As we celebrate the 7th anniversary of Observe.AI, I find myself reflecting on how far we've come. What started as a simple idea in 2017 has grown into the leading AI company in one of the world’s oldest and largest markets—Contact Centers. I remember visiting