Today's walk honors 4yo Noah Lord lost to #mederror after tonsillectomy. Today would be his birthday. His mother & friend, Tanya, works ea day to make care safer for all of us. A true #healthcarehero. Noah is badly missed by so many. We must #neverforget & #DoBetter Patient Safety Movement Foundation

Happy to be part of @AHA_SLHQ Twitter chat on engaging patients & families in quality & safety improvement. #partners4quality

Check out this resource#patients4quality x.com/aha_slhq/statu…

@AHA_SLHQ Important to remember all of these suggestions require prep for PFAs and hospitals.

@AHA_SLHQ patient and family engagement impact is hard to measure. Would love to hear how others are doing it. #patients4quality

Also Sarah Morris up next #PX2015 Tanya Tanya Lord one of my fave people w/Helen Haskell on Pts Families improving Pt Safety. Powerful Moms!

The March/April 2015 Issue Of PSQH Is Now Available! us2.campaign-archive2.com/?u=2f228f4c6b9… #ptsafety

Tanya Lord Tanya you honor your son's memory everyday with what you do to champion #ptsafety -- so glad we met at Institute for Healthcare Improvement (IHI) forum #hero

"Without patient engagement, you cannot have population health" - Feast Nicely said. #HIMSS15 Leadership panel

"We ALL have a role to play in #ptexp - even if you don't actually work with patients & families." Jason A. Wolf via Colin Hung #PX2015

Its National Healthcare Decisions Day complete your advance directive & tell them what's important to you #NHDD #EOL

RT AAMC “Innovation comes from putting together people from disciplines that don’t normally interact.” owl.li/L5T3U #qi

New patient safety book w/ 1st person accounts fr/ @reginaholliday @lisamorrise Helen Haskell Julie Bailey Tanya Lord & more amazon.com/Case-Studies-P…

"Quality=Equity Equity=Quality" a great way to think about both #Roadmap2015

Nominations are now open for the 2015 MITSS HOPE Award! @mitss_support eepurl.com/buAnjv

"Authenticity" personified as Tonya Lord Tanya Lord shares her story. Powerful role for patients/families to play in #PtExp @ncqualitycenter

Yes Tonya Lord Tanya Lord. We must recognize patients/fams don't distinguish quality, safety, service. All part of #ptexp!@ncqualitycenter

"When we work to make #healthcare improvements e.g., addressing falls, where are the people who fell?" Tanya Lord Profound simplicity #ptexp

TY Tanya Lord for the inspiration re my new The Beryl Institute blog: "Silence-An invisible tool for #ptexp excellence" bit.ly/PXBlog0216