Join #Five9 Dir. Tech Markting, Erin Wilson, at @OpusResearch Conversational Cloud Conference, happening Nov. 10-11 in New Orleans & learn how to make conversational #AI experiences more human.
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With rising customer expectations, it is important to have an up-to-date #contactcenter to ensure customer satisfaction and employee engagement. Read on. #Retail #ReimagineCX #Five9
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Looking for webinars? Live, on-demand... #Five9 has got 'em! See what's coming up, and what you can watch on your own time, here: spr.ly/6019KhwVZ

#AI and #CCaaS help Marsh McLennan and McKesson Corporation build business efficiencies. spr.ly/6011Mo1wb #Five9 Forbes MaribelLópez #tech #industryanalyst Lopez Research

Using #Five9 Agent Assist provides agents with a helping hand to make their jobs easier. Check out how Agent Assist and other #AI tools can help improve you customer's journey. #ReimagineCX
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How a cloud #contactcenter can elevate #healthcare : spr.ly/6017Mo1w3

#IVAs and chatbots can help #healthcare institutions create the efficient & engaging experiences customers expect – all while increasing employee productivity and reducing costs. Read this industry solution brief to learn how #Five9 can help:
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Improve your #healthcare patient experience and streamline business operations by implementing a cloud contact center from #Five9 . Read on. #ReimagineCX
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Looking for automation applications to improve your #CX ? Here are 5 areas to explore via Robin Gareiss for @NoJitter.
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Since the beginning of 2022, we're trending back to what feels 'normal.' But a lot of things have changed in #healthcare communications. Read 4 significant changes, here: spr.ly/6012Mo1ZC

Get a glimpse of Britney’s unexpected experience from a college student in search of an internship to an integrated marketing intern at her dream company. #OnCloudFive9 #Five9
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Want to find out more about #CCaaS delivered by Onecom and #PartnerPowered #Five9 ? #CX #CustomerService #ContactCenter
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In September, #Five9 ERG Pride@Five9 hosted a webinar titled “Effective Allyship for the LGBTQ+ Community” moderated by Eboné F. Bell, CEO & Founder of Tagg Magazine. Thanks to the allies who were on the panel & for those who SHOWED UP. We see you! @twolinestudios @heather_willems

It's Episode 5 of the #Five9Challenge ! See Adrian Meronk take on the challenge, and try to beat the target of 86 ft set by Francesco Laporta, on the iconic 2nd hole at Wentworth. DP World Tour
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Exciting news: #Five9 are going for gold with Burley RUFC! Five9 EMEA have committed to #gold #sponsorship for the 2022/23 season! You can read the full story here: spr.ly/6019MgwW7

Check out Episode 4 of the #Five9Challenge ! See Francesco Laporta take on the challenge, on the iconic 2nd hole at Wentworth. DP World Tour
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As customer expectations evolve, your strategies & success criteria need to adapt with them. That could mean viewing traditional KPIs from a different angle, adding new ones, or both. Avoid the #CX Metrics Gap: spr.ly/6016Mjm0k #ReimagineCX #Five9 Metrigy

While some call center employees may be apprehensive about tech moving into functions that were once human-led, these innovations are actually creating opportunities for people to play a higher-value role in their organizations. Watch now:
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