Shep Hyken
@Hyken
Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
11-02-2009 03:10:33
90,6K Tweets
109,7K Followers
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Is there a connection between emotion and customer loyalty? Let's look at the data.
The Wise Marketer presents 3 solid data points showing how having an emotional connection with your customers translate to loyalty.
zcu.io/OZQI #customerservice #customerexperience