Amy Edmondson
@amycedmondson
Prof @ Harvard Biz. Author #RightKindOfWrong. Per @Thinkers50, I'm the #1 management thinker in the 🌎 (I know, I don't quite believe it myself)
ID: 274706003
http://www.amycedmondson.com 30-03-2011 21:58:41
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Success depends on welcoming—not shooting—the messenger...what a title! Such a privilege to consult w/ Amii Barnard-Bahn on her piece for University of Pittsburgh Leader to Leader Journal. Her 6-step process for delivering bad news is one that everyone should read (& practice) bit.ly/4bjekLM