The digital leadership recruitment market on both sides of the Atlantic is feeling some warmth. Mark Chillingworth speaks to recruiters and CIOs about what it means for the role, and provides a round-up of the major changes: bit.ly/44lF3Fu #DigitalLeadership #CIO

French lingerie retailer Etam is building its data foundations on Snowflake, upon which it can create a group-wide strategy for key data issues, such as architecture, tooling, governance and value. Mark Samuels explores its journey so far: bit.ly/3UBO0Hs

Arguing with the bank over a disputed transaction that's appeared on our account is a high-cost issue for financial institutions to deal with. Stuart Lauchlan reveals how Salesforce is looking to #GenAI to tackle this '$48 billion problem' with customer disputes: bit.ly/3JEyp3B

What I’d say to me back then – @IFS CIO Belinda Finch on going from making the tea for male COBOL programmers to sharing her menopause moments with the boss. Another in our series from Madeline Bennett: bit.ly/4aWeoBw #WomenInTech #FemaleCIO

This week's enterprise hits and misses from Jon Reed - robotics and gen AI converge, the FTC shakes up non-competes, and AI projects need critical thinkers. Plus the weirdest interview request the team has had for a while... bit.ly/3wcW2NB

Professional services businesses can overcome resource challenges, writes Workday’s Patrice Capello. Discover how end-to-end data and automation can unlock the future of #ProfessionalServices : bit.ly/3xUGMFI #WorkflowEfficiencies #DataIntelligence

Europe’s biggest ticketing marketplace - TicketSwap - is boosting its sales and engagement with Amplitude Analytics. Gary Flood investigates how this has led to a better understanding of its 10 million global users: bit.ly/3UrF1rk

The US Government's recent plans to tighten up AI governance, which includes hiring a raft of new Chief AI Officers, are all geared to help it maintain its current market dominance. Cath Everett examines this first step towards new legislation in the area. bit.ly/49WIzY4

ICYMI: Generative AI took the world by storm last year, presenting both threats and opportunities. michelleswan of Tercera dives into both angles and makes the case for IT services firms to take the leap from fear to curiosity: bit.ly/3Q4wPM9 #GenAI

ICYMI In #FleetManagement , there are many reasons for investing in technology - but safety is the primary factor. Samsara's Philip van der Wilt discusses benefits and provides some real-world examples of using a connected data platform to put safety first bit.ly/3UlMd9g

Technology and data initiatives are a big enabler in preserving the world's coral reefs. Cath Everett dives in to look at two of these, speaking with Jessica Reichert at the Hawaii Institute of Marine Biology and Jean-Luc Roux, Chief Executive at Tenaka. bit.ly/4dguCas

AI in criminal justice – is tech simply automating deep human biases? Chris Middleton reports on a Westminster legal policy forum which debated the subject. The findings were fascinating – in some cases, troubling: bit.ly/3JxIf7g

.ServiceNow CEO Bill McDermott says process optimization is the “single biggest generative AI use case in the world today”. As it's Q1 2024 earnings are released, Derek du Preez hears why the digital workflow vendor sees huge opportunity with #GenAI : bit.ly/3vYVmeR

In part 2 of this article on the data journey for AI, from Pure Storage's Fred Lherault, we look at some challenges the process creates, such as the sheer amount of data, the environmental impact of storage, and how organizations can mitigate against these bit.ly/44jda10

Where are the skills gaps? What is the top focus? ASUG's Marissa Gilbert reveals the findings from its latest customer research, The Pulse of the #SAP Customer. See the insights on S/4HANA investments, cloud growth, and attitudes to AI: bit.ly/3TLYAKp

At Workday's Innovation Summit 2024, Jon Reed had a bit of an agenda: no more responsible AI feel good sound bites - the kind we've heard from various keynotes all year. He wanted specifics - and candid customer reactions. He got both - here's his review: bit.ly/3UHsEc1

As HubSpot goes all in on AI with its new tools for content marketing and service, Barb Mosher Zinck reviews these latest additions and sees how they stack up in a competitive marketplace: bit.ly/3Uxchyo

From looking at individual processes back in 2016, using Celonis’ process mining technology, BMW is now expanding to interdependent processes and interdependent suppliers to achieve more value. Derek du Preez shares its journey: bit.ly/3UdwcBh #ProcessMining

SIX WAYS to boost the productivity of your field service technicians. Joe Kenny, VP of global customer transformation & customer success at ServiceMax, a PTC Technology reveals how collaboration and technologies are fundamental to field service and customer satisfaction: bit.ly/49MkzXv