Helen Bevan (@helenbevan) 's Twitter Profile
Helen Bevan

@helenbevan

Change facilitator, strategist, speaker. Prof. of Practice in Health & Care Improvement @WarwickBSchool. Advisor @HorizonsNHS. Senior Fellow @TheIHI. Views own.

ID: 190960735

linkhttps://horizonsnhs.com/ calendar_today15-09-2010 08:05:27

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Helen Bevan (@helenbevan) 's Twitter Profile Photo
Helen Bevan
@helenbevan

10 months ago

A Dutch proverb: "Trust arrives on a tortoise & leaves on a horse". How to build trust like a tortoise: 1) Consistency 2) Transparency 3) Active listening 4) Fulfil promises 5) Respect boundaries How to stop trust from eroding in a horse situation: 1) Acknowledge mistakes 2)

A Dutch proverb: "Trust arrives on a tortoise & leaves on a horse". How to build trust like a tortoise: 1) Consistency 2) Transparency 3) Active listening 4) Fulfil promises 5) Respect boundaries How to stop trust from eroding in a horse situation: 1) Acknowledge mistakes 2)