"When you start to Excel, people begin to spreadsheet."

ccvirtualsummit.com Happy to be up today at 9:00 EST. Come join me at #contactcentervirtualsummit

My brother in law shared this today. It touched me deeply. Creation is beautiful. What comes from the Creator is beautiful, it cannot be punishment, it is a reward.

Listening to Nate Brown discuss how Gandalf was the ultimate CX leader. Nate failed to mention that Gandalf works in WFM..afterall..he planned it and had the timing always in mind :) #custserv

This!!

Been on the phone on hold with Spectrum (Autism Research News) over an hour and talked to 2 people and a bot and had to confirm who I was 4 times just to change service. Hm I can multi-task & find out in the time it's taking how to get rid if them. Sad. I was a pretty happy customer. #spectrumsucks

Will Nebraska Huskers still get the 6 wins needed to be bowl eligible this year?

Big offer for the No. 1 ranked prospect in the state of Nebraska.

i’m so happy for you brotha 🤞🏾@JPaschalx

Leaving

I can't believe what Jeff Toister shared! Where did Justin Robbins and Nate Brown get the matching #CCExpo socks??

How to help an audience? Brad Cleveland Give your audience 2 option B's (for Brad!) #CCExpo

RIP to Hall of Famer, 3X NBA Champion, and my guy Paul Silas. Paul made a huge contribution to the game of basketball and will be sorely missed! Cookie and I send our prayers and condolences to the entire Silas family 🙏🏾❤️

What’s in the box? 👀 You can RT and find out! Roaming Form Gimmighoul can now be caught in #PokemonGO! We’re celebrating by giving away Gimmighoul-themed prizes!🥳🎉 To claim: Follow us on Twitter RT this post with #GOGimmighoul You’ll get a code to redeem. Let’s GO!

My friend of many years @cxaccelerator sharing ways to make CX stick! Nate..cmon brother..ask your friendly neighborhood WFM guy..best way to make things stick? Deliver on adherence! (If they ain't there..they can't give CX!) Great day at #neccf convention