All Things Considered CX Podcast with Bob Azman youtu.be/aZdjfBPclxQ?si… via YouTube John Goodman joins me to discuss the latest results of the National Customer Rage survey.

All Things Considered CX Podcast with Bob Azman youtu.be/TKK23gsrjWc?si… via YouTube Matt Watkinson Matt Watkinson, author of Mastering Uncertainty joins me to discuss his new book. #uncertainty #podcast #CX

All Things Considered CX Podcast with Bob Azman youtu.be/wZqBC-5ml3Y?si… via YouTube Joe Wheeler joins me to discuss his latest book The Digital First Customer Experience. #cx #digital #cxday

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All Things Considered CX Podcast with Bob Azman youtu.be/e6GKy_UsAS0?si… via YouTube Kevin Wilde joins me to talk about his new book Coachability, The Leadership SuperPower. #podcast #leadership #coaching

All Things Considered CX Podcast with Bob Azman youtu.be/FHz00wlQ-Rk?si… via YouTube Bryan Clayton the CEO of GreenPal joins me for a great conversation!

All Things Considered CX with Bob Azman youtu.be/gP9YiLZKZ94?si… via YouTube Kevin Bollom Trane Technologies joins me for a great discussion on service management!

Check out my latest article: Is it easy to do business with your organization? Know Me. Help Me. Value Me. linkedin.com/pulse/easy-do-… via LinkedIn

All Things Considered CX Podcast with Bob Azman youtu.be/FJhEr6BzMOU?si… via YouTube Jeanne Bliss joins me to celebrate my 100th podcast episode!!

Thanks to Bob Azman aka @innovative_cx for having me on his podcast, All Things Considered CX buff.ly/3qquQVs << we talked abt how I got into this field of #customerexperience & where it's going. Oh, and my #book! We talked abt BUILT TO WIN! #builttowin #author #culture

All Things Considered CX Podcast with Bob Azman youtu.be/FEuIqVeoxs4?si… via YouTube Great conversation with a communications guide, Rhonda L. Bowen to kick off the new year!

All Things Considered CX Podcast with Bob Azman youtu.be/CO-pjlMr-R0?si… via YouTube Carol Kaemmerer joins me for a discussion on 2024 the year of uncertainty!

All Things Considered CX Podcast with Bob Azman youtu.be/DbfCBLFYsfg?si… via YouTube Stop Engaging Employees! Great conversation with @eryc_eyl.

Join Neal Woodson and me for an enlightening conversation about his new book Giving A $#!+. #podcast #customerexperience youtu.be/7yM-V-xgU4Q

Bob Azman graciously invited me to talk about my new book, Giving a $#!+, on the All Things Considered CX podcast. Have a listen. @innovative_cx linktr.ee/AllThingsConsi…

All Things Considered CX Podcast with Bob Azman youtu.be/lv0hki6LO14?si… via YouTube Marshall Goldsmith aka Marshall Goldsmith joins me for a great conversation on leadership insights and so much more! #cx #Leadership

Missing John O'Hurley as color commentator! #WestminsterDogShow

All Things Considered CX Podcast with Bob Azman youtu.be/_lc7r-6TdAM?si… via YouTube Michael Hinshaw and DianeMagers join me to discuss their new book, Experience Rules! #cx #cxpa #podcast

All Things Considered CX Podcast with Bob Azman youtu.be/r7ZpH-qYmU8?si… via YouTube Greg Tucker Greg Tucker joins me to discuss the ROI of CX. Excellent discussion based on real research and proven results! #cx #podcast #cxroi

All Things Considered CX Podcast with Bob Azman youtu.be/UnSWzkO_29Y?si… via YouTube Ian Baer from Sooth joins me for an intriguing conversation about consumer buying behavior! #buyingbehavior #podcast #Marketing