Jay Baer
@jaybaer
Business growth and customer experience author, researcher, advisor. Keynote speaker. Tequila teacher.
10-03-2008 17:22:27
63,6K Tweets
264,4K Followers
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I talked with Adrian Brady-Cesana on the cxchronicles podcast about why business emphasis may shift next year from customer acquisition to customer retention. Give it a listen! cxchronicles.com/186-cxchronicl…
