Dr. Luke Soon
@mentalmarketer
Author: Genesis 👉🏻👈🏻: Human Experience #HX in the Age of Artificial Intelligence #AI 👨 🤝 🤖 = 🌎 🚀 🌌. Opinions 100% my own.
ID:15262593
https://www.linkedin.com/in/lukesoon 28-06-2008 12:18:39
78,4K Tweets
1,7K Followers
1,3K Following
GenAI Can Help Companies Do More with Customer Feedback tinyurl.com/523un8j6 #CX #HX #CustExp #CustServ #EmployeeExperience #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs #LifeJourneys #VirtualWorld …
Unlocking the Experience Economy
tinyurl.com/ykzbvuy7 #CX #HX #CustExp #CustServ #EmployeeExperience #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs #LifeJourneys #VirtualWorld #GameFi #3D #metaverse #bc …
Personalization Plateau: Few Brands Deliver Highly Personalized Experiences tinyurl.com/yc2496ry #CX #HX #CustExp #CustServ #EmployeeExperience #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs …
The Digital Advantage: Augmenting the Healthcare Customer Experience tinyurl.com/ykrv2bfy #CX #HX #CustExp #CustServ #EmployeeExperience #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs #LifeJourneys …
Effective strategies for reducing customer care calls tinyurl.com/yckx2h4h #CX #HX #CustExp #CustServ #EmployeeExperience #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs #LifeJourneys #VirtualWorld #GameFi …
Reimagining the Customer Service Experience With Gen AI tinyurl.com/2tr79y7p #CX #HX #CustExp #CustServ #EmployeeExperience #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs #LifeJourneys #VirtualWorld …
Consumers favor slow traffic over a poor customer experience tinyurl.com/36j2579n #CX #HX #CustExp #CustServ #EmployeeExperience #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs #LifeJourneys #VirtualWorld …
Designing for a Sense of #Purpose IDEO #FutureOfWork #Purpose #Trust #HumanExperience #GenAI #HX #CX #EX #ServiceDesign #DesignThinking #ExperienceDesign ideo.com/journal/design…
-->Tech's 🧑💻 True North 🧭: Orchestrating Journeys and Experiences ⚓
Using Journey Orchestration & Experience Management in Tandem 🤲
tinyurl.com/2j24khhr#cx #custserv #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs …
-->Genesis: Human Experience in the Age of Artificial Intelligence: Why we need to be long and not short on humanity and AI, not humanity or AI, to create a sustained future, togetherhttps://amzn.asia/d/gQwyBd2#HX #HumanExperience #GenAI #AGI #HybridIntelligence …
-->Design Thinking vs Systems Thinkinghttps://tinyurl.com/3bfwr4st#cx #custserv #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs #LifeJourneys #VirtualWorld #GameFi #3D #metaverse #bc #d #d apps #HX #xr #ar #vr
-->Good Economics for Hard Times - The Economics of Experiencehttps://tinyurl.com/4645dr77#cx #custserv #EX #ROX #ExperienceEconomy #FutureOfWork #FutureBack #InfiniteJourneys #crypto #DesignThinking #DeFi #DAOs #Web3 #NFTs #LifeJourneys #VirtualWorld #GameFi #3D #metaverse #bc …
-->💡 More #consumers are strapping on headsets to browse, learn, and #buy . Our @pwc recent Global Consumer Insights Pulse Survey report reveals more. lnkd.in/gRP-DSF8#metav… #VirtualWorld #GameFi #3d #crypto #fintech #insurtech #bc #GenAi #AI @pwc_singapore
-->The Quest for Achieving Artificial General Intelligence 🤖🤝🧑💼
AGI Utopia 🌠 or Dystopia 🧨: What's the Real Story? 🪽 bit.ly/3tMf6AW#AGI #DigitalIntelligence #GenAI #aiops #aiethics #DeepLearning #SelfLearning #xai #uai
#HumanExperience #CustServ #CustExp …
The #Trust gap between employers & workers tinyurl.com/pu4jp9r8 #HumanExperience #HX #CustServ #CustExp #EmployeeExperience #EX #ServiceDesign #ExperienceDesign #FutureOfWork #FutureOfHumanity #Humanism #DesignThinking #InfiniteJourneys #GenAI #AGI #HybridIntelligence …
Consumer #Trust levels continue to decline.. tinyurl.com/3mvsdntn #HumanExperience #HX #CustServ #CustExp #EmployeeExperience #EX #ServiceDesign #ExperienceDesign #FutureOfWork #FutureOfHumanity #Humanism #DesignThinking #InfiniteJourneys #GenAI #AGI #HybridIntelligence …