What would you tell your 20-year-old self if you could? 

I❤️what Dave Seaton, CCXP says: 'Go get a mentor. Don't try & figure everything out by yourself.' Hear more 🎧🎥 

HBD, Dave! 🌟🎂 Appreciating you extra today

#DoingCXRight #Podcast episode coming soon🚀 
tiktok.com/t/ZTLSmjLoA/

It's time to look into the future to understand where the industry is heading - and be prepared.

CEO of Seaton CX & Principal Analyst Dave Seaton, CCXP shares insights into where he believes the future of the workforce will go.

Discover more insights in our latest report, CX Horizons.

5 Stakeholder Types CX Can’t Afford to Ignore seatoncx.com/5-stakeholder-…

Would love to see you at my ICMI Expo session on the empathetic approach to getting stakeholder buy-in! invt.io/1txbdwxbhm1

How to Measure the Customer Experience seatoncx.com/how-to-measure…

Zero Day. The day I cracked the dreamcode and freed myself from AI’s control. Now my dreams are my own. Stream my new track on all the appz. ditto.fm/zero-day via @DittoMusic

New release: Automat available now on all major music platforms ditto.fm/automat-dream-… via @DittoMusic

New Release - Zero Day dreamphreak.bandcamp.com/track/zero-day

Here's that article!
seatoncx.com/improving-the-…

It's a darn shame this is the last video in the GenAI/Agent series. but the good news is that there is 𝘱𝘭𝘦𝘯𝘵𝘺 more content to come from Dave Seaton, CCXP. Also, he wrote a killer article to accompany this series, so make sure you've read that as well.
linkedin.com/posts/daveseat…

Dave Seaton, CCXP shared an incredible tip on improving the customer experience: Use AI to translate technical terms into something 𝗲𝗮𝘀𝗶𝗹𝘆 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗼𝗼𝗱 by your customer base.
linkedin.com/posts/daveseat…

Knowledge-centered service is crucial for excellent customer interactions. But what if your data is wrong or missing entirely?

Dave Seaton, CCXP continues to explore how generative AI and agents can collaborate for a better experience.

bit.ly/3Q1w7jm

Who else is going to this discussion tomorrow on employee training in the age of AI? vistio.io/cxlive/

Great conversation with Dave Seaton, CCXP on this episode of #CoffeeTalkWithBrohawk . Dave Seaton, CCXP shared some great insights on this episode! I appreciate the generosity of time from my guests!

youtu.be/Vz0IRrz0gLg