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Housing Ombudsman

@HousingOmbuds

We resolve disputes involving tenants and leaseholders of social landlords. Our service is independent and impartial. We do not discuss individual cases here.

calendar_today20-11-2014 11:40:34

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Housing Ombudsman
@HousingOmbuds

vor 8 monate

Key learning from the case includes:

🗣️ Keep residents up to date with repairs/complaints
🛠️ Be proactive in finding root causes of repairs issues

You'll find more learning points in the case report.

housing-ombudsman.org.uk/2023/08/22/new…

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