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Housing Ombudsman
@HousingOmbuds
We resolve disputes involving tenants and leaseholders of social landlords. Our service is independent and impartial. We do not discuss individual cases here.
ID:2885550970
http://www.housing-ombudsman.org.uk 20-11-2014 11:40:34
2,6K Tweets
5,6K Followers
517 Following
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.@AbriGroup has apologised to a blind #Yeovil woman who was forced to live in a mouldy home for THREE YEARS, following an investigation by Housing Ombudsman: somersetlive.co.uk/news/somerset-… #LDReporter #Somerset
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Richard Blakeway, the housing ombudsman, said: “In both cases the landlord failed to act in a timely manner to repair works over several years.'
housingdigital.co.uk/abri-fined-9k-…
#ukhousing
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The Housing Ombudsman found severe maladministration in two cases for Abri Group, with one resident left with faulty windows for nearly five years and another vulnerable resident left in damp and mould for three years.
#ukhousing
Housing Ombudsman
housingexecutive.co.uk/ombudsman-orde…
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Consistent damp and disrepair leads to double severe maladministration finding for HA hqnetwork.co.uk/news/consisten… #UKHousing
![hqn (@HQNMedia) on Twitter photo 2023-08-31 11:23:02 Consistent damp and disrepair leads to double severe maladministration finding for HA hqnetwork.co.uk/news/consisten… #UKHousing Consistent damp and disrepair leads to double severe maladministration finding for HA hqnetwork.co.uk/news/consisten… #UKHousing](https://pbs.twimg.com/media/F42x70UWIAAieHH.jpg)
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Large housing association ordered to pay £9,000 over two cases of damp and disrepair #ukhousing dlvr.it/SvQbZS
![Inside Housing (@insidehousing) on Twitter photo 2023-08-31 09:04:04 Large housing association ordered to pay £9,000 over two cases of damp and disrepair #ukhousing dlvr.it/SvQbZS Large housing association ordered to pay £9,000 over two cases of damp and disrepair #ukhousing dlvr.it/SvQbZS](https://pbs.twimg.com/media/F42SNfDa4AA8S9n.jpg)
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Sanctuary Housing to pay over £5,600 in compensation. We made two findings of severe maladministration due to the landlord leaving a resident and her child in damp and mould for years and failing to provide proper redress. Find out more: ow.ly/GCRh50PCNN9 #ukhousing
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We have found severe maladministration in two separate cases for Abri Group, with one resident left with faulty windows for nearly five years and another vulnerable resident left in damp and mould for three years.
housing-ombudsman.org.uk/2023/08/31/omb… #ukhousing
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Social housing residents! You have another opportunity to join us at a virtual Meet the Ombudsman event on 3 October.
You can pre-submit questions on a range of issues we deal with, as well as questions about the service itself.
housing-ombudsman.org.uk/event/the-hous… #ukhousing #localgov
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Our latest Insight report will help landlords in multiple areas to make improvements and deliver better services for residents. Read the full report and explore the key learning for the sector 👉 ow.ly/1ig150PCNlH #ukhousing
![Housing Ombudsman (@HousingOmbuds) on Twitter photo 2023-08-26 14:00:28 Our latest Insight report will help landlords in multiple areas to make improvements and deliver better services for residents. Read the full report and explore the key learning for the sector 👉 ow.ly/1ig150PCNlH #ukhousing Our latest Insight report will help landlords in multiple areas to make improvements and deliver better services for residents. Read the full report and explore the key learning for the sector 👉 ow.ly/1ig150PCNlH #ukhousing](https://pbs.twimg.com/media/F4dmGhzXgAABuoU.jpg)
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'Landlords must be confident they are resourcing teams appropriately, enabling staff to deal with not just the volume of cases but also the complexity of them.'
One of the key lessons from our previous Complaint Handling Failure Order report.
housing-ombudsman.org.uk/2023/06/13/omb… #ukhousing
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The Housing Ombudsman has ordered Sanctuary Housing to pay over £5,600 in compensation to a tenant after finding two counts of severe maladministration.
housingdigital.co.uk/sanctuary-fine…
#ukhousing
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Two severe maladministration findings for Sanctuary after letting damp ‘fester’ #ukhousing dlvr.it/Sv4ynC
![Inside Housing (@insidehousing) on Twitter photo 2023-08-23 23:02:03 Two severe maladministration findings for Sanctuary after letting damp ‘fester’ #ukhousing dlvr.it/Sv4ynC Two severe maladministration findings for Sanctuary after letting damp ‘fester’ #ukhousing dlvr.it/Sv4ynC](https://pbs.twimg.com/media/F4QFSuEaUAAk2O1.jpg)
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We have ordered Sanctuary Housing to pay over £5,600 in compensation after the landlord left a resident and her child living in damp and mould for years and then failed to provide proper redress for the situation.
housing-ombudsman.org.uk/2023/08/24/san… #ukhousing
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The Housing Ombudsman has found severe maladministration for how Newham Council dealt with damp and mould, taking over three years to fix the issue, ordering the landlord to pay £5,400 in compensation.
Housing Ombudsman
#ukhousing
housingexecutive.co.uk/newham-council…
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Council to pay £5,400 compensation after damp and mould issues unresolved for over three years hqnetwork.co.uk/news/council-t… #UKHousing
![hqn (@HQNMedia) on Twitter photo 2023-08-22 14:00:15 Council to pay £5,400 compensation after damp and mould issues unresolved for over three years hqnetwork.co.uk/news/council-t… #UKHousing Council to pay £5,400 compensation after damp and mould issues unresolved for over three years hqnetwork.co.uk/news/council-t… #UKHousing](https://pbs.twimg.com/media/F4I_qdhagAATkym.jpg)
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